A useful accessory to optimize TAS Enterprise Search
TAS Search Log Analyzer allows you to analyze and check your searches launched in TAS Enterprise Search. It also helps you to examine the most frequently used search terms, searches with no result or even changes in search trends.
By continously utilizing the results of the analysis we can make the enterprise search engine even more effective.
How? The following use case demonstrates this.
Why to choose TAS Search Log Analyzer?
In 2017, we created a Demo enterprise search engine called Tax Tech Demo that made it possible to search the content of tax-related articles collected by our TAS Data Collector service. The cooperation with the client – a large international company providing auditing, tax advisory and legal services – began in 2018. The project consisted of 2 parts:
– continuously monitoring and collecting contents from 8 tax-related web data sources, and
– implementing a customized enterprise search engine based on these contents.
After the successful delivery of the TAS Enterprise Search, the customer indicated that the employees for various reason did not use the product at the expected frequency and therefore its potential was not sufficiently exploited.
To find out the reasons, we recommended our Search Log Analyzer solution. It is capable of monitoring the usage of the Enterprise Search and extracting top search terms or even frequent searches (often typos) with no results. Changes in frequency of search terms can also be tracked in trends.